Specified Commercial Transactions Law
This page details our compliance with Article 11 of the Act on Specified Commercial Transactions (Advertisement on Mail Order).
Goods Sold / Distributed By
Ryan Stenhouse (Sole Trader). "Gay Agenda" is a trading name.
Shoto 2-20-1-1203, Shibuya-ku, Tokyo-to
Tel: 050-5534-4518 (Please dial carefully.)
We authorise any credit card payments at the time of ordering. Once the credit card is authorised, we will continue with the order. For orders which are shipping from stock, we will charge your card at the time of shipping, 24 hours after the order has been placed.
For orders of clothing, which are produced on demand, we will start the fulfilment of the order afer 24 hours. Within 24 hours of the order being placed, we will charge your card.
Paypal accounts are always immediately charged. If you cancel your order within 24 hours of placing it, we will immediately refund the charge.
We aim to deliver all items within 14 working days. We will set you e-mail status updates to keep you informed of the progress. Where possible, we will also provide you with a tracking number.
If the item(s) ordered are in stock, you may cancel your order at any time before it is shipped. For items which have to b e specially ordered, customised or printed, you may cancel your order within 24 hours of placing it. Batch limmited orders may be cancelled at any time before the batch target is reached.
Refunds:Goods bought online may only be returned if they are defective or damaged. All returns must be made within 5 working days of your receipt of the goods. You may contact us by e-mail at [email protected] or call 050-5534-4518 from 1000 - 1600, Monday to Friday. You can contact us using either Japanese or English.
The selling price displayed on product listings is the price you will be charged. All billing is done in Japanese Yen.
Unless stated otherwise on the product page, worldwide standard shipping is free on all items. Standard shipping may take up to 14 days after printing.
Some items, such as lapel pins have their own seperate shipping rates. These shipping rates are clearly displayed on the product listing page.
Premium / rush shipping incurs a surcharge of 4,300円.
About consumtion tax
Consumption tax is charged where appropriate. For the purposes of consumption tax, all prices are tax inclusive. The current rate of consumption tax is 10%.